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izak jansen van vuuren

1 reviews | Active since Sept 2018

05 Feb 2020, 18:05

Renew-it and ***** customers

This company has had my car since 19 December 2019, 1st they ordered the wrong part. Sporadically contacted me on the status of repair. In January i was told the return date of my vehicle is 9th January 2020, on the 28th Janaury 2020, 20 days past this promised date they informed me that the vehicle is in paint preparation stage. Message was received from Wahieba. On the 4th of February 2020 I phoned them to know the state of the vehicle and is still in paint preparation and Wahieba had left the company. This company is a ridiculous excuse of a panelbeaters. Don't fix your car here. Btw i still don't have my vehicle. I was promised I will receive it on the 7th February 2020.

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Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply06 Feb 2020, 09:12
Official
 Thank you for your feedback.

We wish to apologize for this poor service that you have experienced.

We have escalated this matter to the Service manager for a resolution.

Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).

Kind Regards