LM
Lekgowa M
1 reviews | Active since Jul 2021
05 Aug 2021, 11:26
Poor Workmanship on repairs done
After two months, going on 3 months waiting for my car to be repaired, the repairs haven't been done properly. I received my car on 04 August 2021 and It makes a squecky noise when I drive it. This is a fairly new car with only 30 000kms on the clock. Not only have I been inconvenienced by not having a car for more than 2 month, now the repairs haven't been done properly.
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Replies (3)0
Replies (3)
Renew-it Rivonia's replyOfficial
05 Aug 2021, 12:40 Good Day Lekgowa
Thank you for taking the time to review us on this platform. Firstly, our apologies for poor service received ,lack of communications and not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the service at Renew-IT Rivonia and they have advised that there will make arrangements with you
The Renew-IT Team, always@yourservice
Thank you for taking the time to review us on this platform. Firstly, our apologies for poor service received ,lack of communications and not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the service at Renew-IT Rivonia and they have advised that there will make arrangements with you
The Renew-IT Team, always@yourservice
Renew-it Rivonia's reply05 Aug 2021, 12:40
Official
Good Day Lekgowa
Thank you for taking the time to review us on this platform. Firstly, our apologies for poor service received ,lack of communications and not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the service at Renew-IT Rivonia and they have advised that there will make arrangements with you
The Renew-IT Team, always@yourservice
Thank you for taking the time to review us on this platform. Firstly, our apologies for poor service received ,lack of communications and not living up to your service expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the service at Renew-IT Rivonia and they have advised that there will make arrangements with you
The Renew-IT Team, always@yourservice
LM
Lekgowa M's updateReviewer Update
05 Aug 2021, 13:00The car is with me, I got it back yesterday. Now I have to leave my work deliverables and drive all the way to Rivonia to have this checked out. Why cant you send someone to pick up the car as opposed to me being inconvenienced like this?
LM
Lekgowa M's update05 Aug 2021, 13:00
Reviewer Update
The car is with me, I got it back yesterday. Now I have to leave my work deliverables and drive all the way to Rivonia to have this checked out. Why cant you send someone to pick up the car as opposed to me being inconvenienced like this?
Renew-it Rivonia's replyOfficial
05 Aug 2021, 15:36We have logged a ticket for you
Renew-it Rivonia's reply05 Aug 2021, 15:36
Official
We have logged a ticket for you