Poor workmanship and service

I was involved in an accident and Budget insurance has towed my car to Renew it -Sandton. I have collected my car on 23 February 2018. To my surprise the following items were missing and some items needs to be attended to: Please see the below

Missing Items • Tray that is under the left passenger seat • Back windscreen wiper • License disk And the below items needs to be attended to • The interior roof of my car was extra dirty. • My car keys don’t work properly when you lock the car • Lastly the inside of the bonnet is not sprayed properly. There is also a crack in the gearbox release mechanism I have inform Budget insurance about the snags on the 23 February 2018 and they have advised that Renew it -Rivonia will contact me to resolve the matter. I am still waiting to date for them to collect my car to attend to the snag list. I have also advised them that I wish for it to be resolved by the Easter Weekend. It was raining sever during the week and I could not not use my back wiper . Please can you assist in this matter. I would like to resolve it as soon as possible and they do not see the urgency

Thank you

Paloma ********** 305