TN
Thokozani N

1 reviews | Active since Aug 2022

23 Aug 2022, 18:12

Poor workmanship

Definitely wouldn’t recommend them, my car had to go back more than 3 times to be fixed. I had my bumper, fender and headlight replaced via insurance, i had to take the car back post repairs coz the head lamp wasn’t working, now i need to take it back again coz the headlight tube vent just came loose, i also had to take it back coz they forgot to replace a rubber seal on the fender they were working on. I ask myself whats the point of having a “quality check “ as part of their repair process, if a car will be released not fully done or finished.. save yourself the stress and use another panel beater. I didn’t wanna use them at first but wen i wanted to cancel the insurance already sent an authorisation letter and parts were already ordered..

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Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply24 Aug 2022, 08:22
Official
  Good day Thokozani,

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the poor services received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  

We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.

The Renew-it Team, always@yourservice