AB
Andre B
1 reviews | Active since Feb 2025
12 Feb 2025, 08:28
Poor service and feedback
Worst experience, feedback pathetic. When you ask to speak to the manager (Veronique), she does not call back or is willing to see you when you visit their office. Xolani does not you give correct information. The workshop damaged a strip, now they want to claim from my insurance, although the picture show that strip was not damaged when vehicles was booked in. Still not fixed. Projected 10 day repair ended in A 45day, and still not finished. Vehicle had to be taken back for boot sensor switch. Aircon was not working, just to find out that the pipes at the rear was disconnected. Reverse sensor also not connected. Not a good experience.
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Replies (1)0
Replies (1)Renew-it Rivonia's replyOfficial
12 Feb 2025, 08:43Good day Andre Boehm
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Regards
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Regards
Renew-it Rivonia's reply12 Feb 2025, 08:43
Official
Good day Andre Boehm
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Regards
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Regards
