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Mutshidzi M

1 reviews | Active since Oct 2022

26 Oct 2022, 11:20

Poor service

I am so tired of dealing with this company. After complaining here last week, I got a call from the Renew it and I was adviced that the parts will come through this last Monday. Now I see there is a speed bump on parts ordering, it's now four weeks just to get parts for a Hyundai grand i10 and little communication. Been told it's because of the war in Ukraine. How convenient.

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Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply26 Oct 2022, 12:58
Official
  Good day Mutshidzi

 Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the inconvenience caused  . We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  

We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.

The Renew-it Team, always@yourservice