RM
Roderick M
1 reviews | Active since Dec 2014
29 Nov 2018, 14:42
Please! Don't just give another generic response to this review.
Why are insurance companies still using Renew-it. My Sister has had endless problems with you and for a ridiculous time period. Please contact me so I know someone is dealing with this. I see all the previous posts just get a generic response that the issue is being escalated without requesting more information. Anyhow, from looking at previous posts, I doubt that this will be resolved here, but at least this will be a warning for others to stay clear.
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Replies (3)
Renew-it Rivonia's replyOfficial
29 Nov 2018, 15:34Good Day
Thank you for your feedback.
We wish to apologies for the poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
Renew-it Rivonia's reply29 Nov 2018, 15:34
Official
Good Day
Thank you for your feedback.
We wish to apologies for the poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
RM
Roderick M's updateReviewer Update
29 Nov 2018, 15:42Well there we go, as expected, just a generic reply.
RM
Roderick M's update29 Nov 2018, 15:42
Reviewer Update
Well there we go, as expected, just a generic reply.
RM
Roderick M's updateReviewer Update
29 Nov 2018, 16:09Paula did get in contact with my Sister, but I feel that there should be some compensation for the time she had to pay for transport to and from work, especially after 6 weeks without a car. Altech Netstar have come out twice to install for her. First time they could not open the bonnet, second time they affixed her computer box for her with cable ties because it was hanging loose in the engine.
RM
Roderick M's update29 Nov 2018, 16:09
Reviewer Update
Paula did get in contact with my Sister, but I feel that there should be some compensation for the time she had to pay for transport to and from work, especially after 6 weeks without a car. Altech Netstar have come out twice to install for her. First time they could not open the bonnet, second time they affixed her computer box for her with cable ties because it was hanging loose in the engine.