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Desiril B
1 reviews | Active since Mar 2018
17 Feb 2023, 15:50
Pathetic
Never ever ever get your vehicle repaired by Renew-it Rivonia, they provide a pathetic service and the lies they choose to tell you are just endless, they take an entire 30days plus to repair your vehicle and still make a botch job of it. lights aren't fitted properly, the colour doesn't match the car. they fit old parts and tell you they waiting for a supplier 2 month's later the bumper is falling off. you call them they never get back to you. so my advise to you is to never ever use them. so called approved repairers.
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Replies (3)
Renew-it Rivonia's replyOfficial
17 Feb 2023, 16:13 Good afternoon Desiril Bennett
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused . We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused . We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice
Renew-it Rivonia's reply17 Feb 2023, 16:13
Official
Good afternoon Desiril Bennett
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused . We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the inconvenience caused . We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Renew-IT Rivonia branch and they will be in contact with you.
The Renew-it Team, always@yourservice
DB
Desiril B's updateReviewer Update
22 Feb 2023, 09:14Still I wait for Management to resolve the matter. guess this is the level of service right from the top, no wonder my car look's the way it does
DB
Desiril B's update22 Feb 2023, 09:14
Reviewer Update
Still I wait for Management to resolve the matter. guess this is the level of service right from the top, no wonder my car look's the way it does
DB
Desiril B's updateReviewer Update
14 Mar 2023, 08:29it's the 14th March 2023 and still someone from Renew-it is calling me to sort out things... its safe to say the culture speaks for itself
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Desiril B's update14 Mar 2023, 08:29
Reviewer Update
it's the 14th March 2023 and still someone from Renew-it is calling me to sort out things... its safe to say the culture speaks for itself