If you're ready to waste 5months of your life to get your car repaired, this is definitely the place to go!

The worst service you will ever receive. You will waste months chasing them to fix your car.

My car was in an accident late March and by mid April I got my car back. "Amazing service" I thought. Oh boy was I wrong. Within a week my little 1.1 fiat sounded like a diesel, the most ********** sound, not to mention my water bottle was cracked and my bluetooth cover missing (this I discovered on inspection).

I took it back to Nomsa and her mechanic checked my car and realised my whole fan was bent in the crash and the water bottle was cracked which was just not inspected when they stripped my car. Nomsa said that she would put a secondary claim in and let me know within the week.

Well, did this become a fun game of me chasing Nomsa for over 2 weeks, countless messages and not one returned call. I eventually laid a formal complaint through the Renew-It group helpline, and the manager Bianca got in touch with me. Yet AGAIN I needed to book my car in for an evaluator to assess my car. I was then told I would hear from them the next day - how funny? because I had to chase yet again for almost 3 WHOLE WEEKS before getting a hold of them.

What a joke, at this point FUMING, Bianca told me to book in my Car that Monday and it would repaired, only a few hours later for Nomsa to call me and tell me my parts have been ordered and they will let me know when to book it in. I called Bianca that Monday to tell her I didnt bring it in because if there are no parts whats the point... so the following Monday it would be.

I booked my car in Monday morning, called Bianca on the way to tell her I needed to be dropped at work, only to wait over an hour for a driver (it took my partner faster to get to me from Bryanston than it did their own inhouse driver). Now Im fuming understandably, I'm sick of being patient. Then, now this is a pearler, then I get called to say they cannot repair my car because they ordered the wrong part, I need to bring my car back the next day. I fetch my car, have a discussion with Bianca and she promises me a courtesy car for my troubles.

I bring my car in Tuesday morning, Im in a rush because I can't be late for work yet again, and what happens they give me a courtesy car with NO FUEL! Its a joke. At this point I want to see a manager but they have no one on site. Im still waiting for a manager to get in touch with me because this is the worst service.

Oh and another great touch from Bianca and Nomsa, my bluetooth cover had still not been replaced, they ordered the wrong part yet again then send the correct part with a driver and neither one of us can dismantle my center consol to install it, I had to wait yet again for them to send a technician.

So if you're ready to waste 5months of your life to get your car repaired, this is definitely the place to go!