Horrific - Do not ever use Renew It

Don't get fooled by the immediate AI response to this review - The Managers and owners of Renew-it really do not care. Took my daughters car to Renew-it Rivonia on the recommendation of Old Mutual. Minor damage... Continual delays now I understand why! Got to collect the car on appointment to find the car almost destroyed by hail. They had already effected some repairs to try make it roadworthy. Demanded my excess payment for repairs that are actually useless given the cars current state. So we get to the car and the tyre is flat and the car will not start as they have damaged the battery too.

No Manager will talk to you - they won't comedown from their offices or take your call. Renew it Head office is just the same!!! They in a meeting, they in the workshop, they on a conference call , you name it every excuse in the book...