Horrible Workmanship and WORSE CLIENT SERVICE

On the 16th of Sept 2020 I was in a car accident where I wat hit from behind and my car was badly damaged. Through my insurance it was advised that my car should be towed to Renew It Rivonia. Long story short my car was returned to me on the 28th Jan 2021. Upon returning home I noticed that my Park Distance Control was not functioning properly as well as I noticed that the tail lights fitted were not the correct tail lights in accordance with the special LED feature the car was bought with. I immediately sent an email to Lundo, which was the client services consultant I dealt with at the time before getting my car back. Eventually with no response I called Renew It to advise of the defects I noticed to which I was advised to bring the car back in for an assessment. I went back had the defects assessed in what was no more than 5 mins. I was then assisted by Brendan who advised me to return my car the next Thursday when a there will be a person available to check the defects on the PDC also the tail lights would be checked. Eventually after about a week I was contacted to advise that a driver will be coming to collect me to take delivery of my car again. Upon my return to Renew It I was advised by Brendon than the PDC was repaired and than the tail lights were ordered using my car's VIN number and the tail lights replaced were the correct ones. Again I presented Brendon with facts and a clear photograph of the actual accident scene where it was clearly visible that the fitted tail lights at the time of the accident and the tail lights fitted after repairs were clearly different. I was then advised by Brendon that he will get the Parts Manager Farhaad to get back to me after checking the order of the tail lights. A week went pass again without me getting any phone call or feedback from neither Brendon nor Farhaad. I called back again and eventually had the receptionist Ashton assist me by acting as the middle man between me and Brendon as I was unsuccessful to have a telephonic conversation with him. This was now before I collected my car the second time. Last week I again had to call in to find out when I was getting any feedback from either Brendon or Farhaad regarding the incorrect tail lights being fitted. For the first time I got to speak to Brendon on the phone to which I only got an apology and again I was assured that I will get a call back from Brendon after he had spoken to Farhaad. So yesterday I AGAIN had to call in as I still have not heard anything from neither one of the two representatives from Renew It. AGAIN a message was left for Brendon requesting a call back no later than 10 o'clock today. Also yesterday I noticed yet another defect that the left brake light is now also not working. It is now 10h37 and I still have not heard back from anyone. My request was not adhered to and part of my message was that should it not happen I will resort to Hello Peter as this might assist me in eventually getting the attentions of the correct people and for the matter to be resolved. After my experience with Renew It I have totally lost my love for my car and I am even considering selling it as it does not feel like the same car I drove before the accident. I will ensure that I discourage people to make use of your establishment even for the smallest of slightest damage. I should have listened to people who warned me about the quality of workmanship given by Renew It however i was a fool to think that my insurance company would make use of a horrible place such as Renew It. However I have learnt my lesson and wont ever EVER make the same mistake to make use of your services again.