BF
Bongi F
1 reviews | Active since Dec 2019
11 Jan 2024, 14:01
Horrible turnaround time from Renew-it
Bad service and communication from Renew-it Rivonia
My vehicle JH 97 XW GP has been at Renew-it Rivonia for over a month. Poor communication from the consultant which regards to when the parts will arrive and when my car will be fixed. Renew-it Rivonia, can someone tell me when my car will be fixed? It cannot take over a month.
Helpful (0)
Replies (3)0
Replies (3)
Renew-it Rivonia's replyOfficial
12 Jan 2024, 12:27 Good morning
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice
Renew-it Rivonia's reply12 Jan 2024, 12:27
Official
Good morning
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice
Renew-it Rivonia's replyOfficial
12 Jan 2024, 12:27 Good morning
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice
Renew-it Rivonia's reply12 Jan 2024, 12:27
Official
Good morning
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice
BF
Bongi F's updateReviewer Update
17 Jan 2024, 15:48Hi Renew-It
I still have no indication of when my car will be repaired? My car has been with you end of November and still no indication. Please provide me with urgent feedback.
I still have no indication of when my car will be repaired? My car has been with you end of November and still no indication. Please provide me with urgent feedback.
BF
Bongi F's update17 Jan 2024, 15:48
Reviewer Update
Hi Renew-It
I still have no indication of when my car will be repaired? My car has been with you end of November and still no indication. Please provide me with urgent feedback.
I still have no indication of when my car will be repaired? My car has been with you end of November and still no indication. Please provide me with urgent feedback.