Horrible Service Never again

I was promised I would receive my car by earlier this week and the latest as yet yesterday after I visited your branch quite irate I was told my car would be ready at 08:30am this morning and would be contacted - none of this as promised by Brandon.. i am the one who keeps chasing - so much for customer service. I then call Isaac who tells me that my car would be ready at 15:00 - not surprising this did not happen. I yet again follow up and drive to your branch demanding my car. Upon inspecting the vehicle I could clearly see that no Q.C. done and neither was the car washed.. quite frankly the workmanship is shoddy to say the least. Isaac then tells me I should comeback tomorrow at 11am and see Brandon and your QC manager. I’m quite annoyed with this run around. This is the first time I’ve had such an awful experience with an auto bodyshop. Additionally I sat at their branch for over an hour with no Brandon insight except this plousy WhatsApp message ‘ finishing the inner panels.. I’m staying on them.’ This is appalling and it’s clear to me that courtesy and customer service is an allergy amongst in your branch. I also saw Owen their ops Director walking around and not once did I see him attend to any of the customers on the floor.. well the least of me. I had asked to see you, Brandon and Isaac and nothing materialised. All this treatment after I insisted that Discovery redirect both my claims to Renew- It essentially driving business to your branch which I now in hindsight regret.