Horrible experience

I am so annoyed with the service I got from renew-it. I took my car for repairs on the 16th of September and it took almost a month to be fixed. Now a cap and a spare wheel has been exchanged. They put in an old spare wheel. I have been calling and emailing Xolani to a point where I had to drive there and to be told that I will get an answer by tomorrow (which is the national anthem). As alsways I have to follow up and ask if they have reviewed the footage to see who took my spare wheel but till today no one is giving me an answer.

I have been running back and forth and now it's really annoying.