KZ
Khanya Z
1 reviews | Active since Jun 2020
01 Jun 2020, 19:19
FRUSTRATING, SHOCKING & ***********
If I could give them ZERO Star I would... I took my car in for repairs in 2018 it took them 2 months to repair the car but it still had parts that were on back order till today 01 June 2020 those parts have not been installed on my car they are still on back order according to them. I call them they are never available, you leave a massage they never get back to you. Honestly I am now trying to get a refund so I can go else where we're i can get the outstanding parts.
DO NOT USE THEM... I REREPEAT DO NOT USE THEM...!!!
Helpful (0)
Replies (3)0
Replies (3)
Renew-it Rivonia's replyOfficial
02 Jun 2020, 08:22Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. Please provide your contact details so that the issue can be escalated to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. Please provide your contact details so that the issue can be escalated to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Renew-it Rivonia's reply02 Jun 2020, 08:22
Official
Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. Please provide your contact details so that the issue can be escalated to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. Please provide your contact details so that the issue can be escalated to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
KZ
Khanya Z's updateReviewer Update
02 Jun 2020, 09:38Cellphone ***
Car Reg BM73MM GP
Parts that were on back order is the black and silver beading on the passengers side on my Renault Stepway
Car Reg BM73MM GP
Parts that were on back order is the black and silver beading on the passengers side on my Renault Stepway
KZ
Khanya Z's update02 Jun 2020, 09:38
Reviewer Update
Cellphone ***
Car Reg BM73MM GP
Parts that were on back order is the black and silver beading on the passengers side on my Renault Stepway
Car Reg BM73MM GP
Parts that were on back order is the black and silver beading on the passengers side on my Renault Stepway
Renew-it Rivonia's replyOfficial
02 Jun 2020, 10:48Good day
Thank you for details provided, we sincerely apologies for the inconvenience caused. With the new management team at the branch we assure you the better results.
Thank you for details provided, we sincerely apologies for the inconvenience caused. With the new management team at the branch we assure you the better results.
Renew-it Rivonia's reply02 Jun 2020, 10:48
Official
Good day
Thank you for details provided, we sincerely apologies for the inconvenience caused. With the new management team at the branch we assure you the better results.
Thank you for details provided, we sincerely apologies for the inconvenience caused. With the new management team at the branch we assure you the better results.