SR
Sebastian Rivett-Carnac
1 reviews | Active since Sept 2012
13 Sept 2024, 13:33
Extremely Disappointing Service
Communication started great with regular updates. As the completion date loomed all communication stopped entirely. Tried calling multiple times, left countless messages with no response. Management also refuses to return calls. Vehicle is overdue and still haven't heard back from Xolani. It's taken almost a calender month to perform the most basic repair.
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Replies (2)0
Replies (2)
Renew-it Rivonia's replyOfficial
13 Sept 2024, 15:07Good day Sebastian Rivett-Carnac
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Renew-it Rivonia's reply13 Sept 2024, 15:07
Official
Good day Sebastian Rivett-Carnac
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia. The Renew-it Team, always@yourservice
SR
Sebastian Rivett-Carnac's updateReviewer Update
13 Sept 2024, 15:09I doubt it. This is a copy paste response. Based off Google reviews this is par for the course.
SR
Sebastian Rivett-Carnac's update13 Sept 2024, 15:09
Reviewer Update
I doubt it. This is a copy paste response. Based off Google reviews this is par for the course.