JM
Junaid M
1 reviews | Active since Nov 2009
09 Jul 2020, 14:37
Downright Dishonest
Stay clear of this lot! Tell you one thing when you decide to use them and then make up stories as they go along ... basically booked car in for what was meant to be a 7 day job. Turns out they haven't even ordered parts (so car sits there while I wait) only to tell me that it will be 10 days from when parts arrive! Getting a straight answer is impossible as no one takes accountability!! I now have to be inconveniences and make longer arrangements with the car hire co for transport What a bunch of losers ....
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Replies (2)
Renew-it Rivonia's replyOfficial
09 Jul 2020, 16:41Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.We have escalated the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.We have escalated the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Renew-it Rivonia's reply09 Jul 2020, 16:41
Official
Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.We have escalated the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.We have escalated the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
JM
Junaid M's updateReviewer Update
09 Jul 2020, 16:47Thanks for coming back to me ... im surprised that there is even a service manager at the Rivonia branch given the total radio silence from the team there?
JM
Junaid M's update09 Jul 2020, 16:47
Reviewer Update
Thanks for coming back to me ... im surprised that there is even a service manager at the Rivonia branch given the total radio silence from the team there?