AM
Ayabulela M

1 reviews | Active since Apr 2024

17 Apr 2024, 15:33

Dont expect to get your car back soon

How I wish I had come here for the reviews first before taking our car there. Service is soo inefficient. If you need to use your car I wouldn’t recommend taking it there. My car has been there for over a month now and I call for updates and they “will get back to me” Feedback I got today is that the car just completed step 1 of 5 of the process. I’m so shocked, my jaw is on the floor. The car had a minor dent really and after a month I still don’t have it back and only for them to tell they have barely started fixing the car. Don’t recommend at all.

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Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply17 Apr 2024, 21:21
Official
Good Evening Ayabulela Matolweni 

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 

We have addressed this issue with the management at Renew-It Rivonia. As advised i have logged a ticket and we will take it from there. The Renew-it Team, always@yourservice