Dont do it - Never do it - They dont Renew they return in a state of Disrepair

Miserable, deplorable pathetic service and workmanship. I was called three times in four days by the Service manager "Hello my name is Nomsa, I am calling to introduce myself" is what I was told on each occassion when my vehicle was already dropped off at the premises. I received no feedback, no status updates. The Service Manger had to check with her manager on the progress and possible completion. No updates were provided on the Track Your Progress Link. They do not live up to any of the values that are boldly displayed on the walls - DO NOT BE FOOLED BY THIS. I was promised the return of my Mercedes Benz in a couple of days, it has been 10 days since I dropped it off for repair, I was promised return on 25/01/2019 but the car failed Quality Control. I was then promised my vehicle on 28/01/2019 and when I went to the premises to inspect the vehicle myself it was ridden with defects and the bsack bumper was not attended to - Quality Control obviously failed again. It took FOUR people to confirm the defects before I was assured my vehicle would be returned to me the next day. Although I knew this was impossible I accepted it and left only to be told on 29/01/2019 that my vehicle was not ready. It is now 30/01/2019 and I still do not have my vehicle back because the polishing has not been done correctly. Surprise Surprise.