JT
Jesse T

1 reviews | Active since Mar 2023

20 Sept 2023, 08:38

DISGUSTING

NOT EVEN WORTH ONE STAR - WORST REPAIR COMPANY!!!! It took more than 30 days to have my bumper replaced, and the service I received was extremely disappointing. Throughout the entire process, they consistently provided inaccurate information about the status of my vehicle, and I caught them in numerous falsehoods. One moment, they claimed my car was in the panel beating department, only to later insist it was in the paint department, and then astonishingly revert back to it being in the panel beating department. This inconsistency in their statements was inexcusable. Additionally, they initially assured me that the necessary parts had been ordered, but just a day later, they informed me that the parts were still pending arrival. This inconsistency and lack of transparency were frustrating and unacceptable. I strongly advise against using Renew-it Rivonia, as you may find yourself without a car for an extended period of time.

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Replies (1)
Renew-it Rivonia
Renew-it Rivonia's reply20 Sept 2023, 16:03
Official
 
Good day Jesse,
 
Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your service expectations.

We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
We have addressed this issue with the management at Renew-It Rivonia.

They will be responding directly with you to find immediate resolution. 
 
The Renew-it Team, always@yourservice