KM
Keitumetse M
1 reviews | Active since Feb 2020
05 Feb 2020, 12:48
Disgusting behavior
What a *********** company...They had taken my car since last year 28th 2019 November and my insurance had authorized the repairs on the 18th of December...to this day 2020-02-05 i just received a call about a part that still needs to be replaced...mind you that the impact happened on my car bumper...only the bumper and car radiator and lights had to be replace...the most useless company i have ever came across...actually quiet disgusting...
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Replies (2)0
Replies (2)
Renew-it Rivonia's replyOfficial
05 Feb 2020, 13:23 Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
Renew-it Rivonia's reply05 Feb 2020, 13:23
Official
Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
Renew-it Rivonia's replyOfficial
06 Feb 2020, 09:29Good day
Could you kindly provide us with your contact details as the Service Manager would like to give you a call or kindly email the customer service department on ***.
Once again, apologies for the inconvenience caused.
Could you kindly provide us with your contact details as the Service Manager would like to give you a call or kindly email the customer service department on ***.
Once again, apologies for the inconvenience caused.
Renew-it Rivonia's reply06 Feb 2020, 09:29
Official
Good day
Could you kindly provide us with your contact details as the Service Manager would like to give you a call or kindly email the customer service department on ***.
Once again, apologies for the inconvenience caused.
Could you kindly provide us with your contact details as the Service Manager would like to give you a call or kindly email the customer service department on ***.
Once again, apologies for the inconvenience caused.