disappointed is an understatement.

if there was rate for zero rating, I would rate it zero stars. renew it Rivonia is the worst panel beater ever . they have no sense of urgency and poor customer service. their service representative are big on opening their mouths but with add no real value to the customer life. they will talk about process that they cant even live up to while the customer is suffering without their car. i am sick to my core at this point and I just want my car back . they have had my car since 15 Jan to date there had not been any material repairs or developments . the most they tell clients is that there are policies that needs to be followed ,those are ******* policies as they are not shared with customers while my property is in their possession I have a right to have site of those policies. its as if they fix a tiny scratch per day. we do not take our cars to a panel beater to act as accessories in their workshop but we do so for them to get fixed and back on the road asap. I am so disappointed in this. if your insurance ever wants to take your car there refuse..refuse refuse.