CR
Connie R
1 reviews | Active since Sept 2020
08 Dec 2020, 20:27
Car went from renew it to ruin-it
**** Service, at first you think you did a great job due to keeping you updated with the process.
Then when I received the car back, it's two tone and parts of the car is not the same anymore. Inner door was loose the window rubber was loose.
Just frustrated!!!!
Quick to shift blame and takes time to rectify their errors. Took my car back 7 times and will never recommend this place to anyone.
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Replies (1)
Renew-it Rivonia's replyOfficial
21 Dec 2020, 11:51Good Morning Connie R
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.We have addressed this issue with the management at the Rivonia branch.They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.We have addressed this issue with the management at the Rivonia branch.They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice.
Renew-it Rivonia's reply21 Dec 2020, 11:51
Official
Good Morning Connie R
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.We have addressed this issue with the management at the Rivonia branch.They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.We have addressed this issue with the management at the Rivonia branch.They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice.