RR
Roslyn R
1 reviews | Active since Oct 2024
10 Oct 2024, 15:21
Car taken to Renew-it on 20th August 2024
Car taken to Renew-it on 20th August 2024. Told I could collect on 12th September. Not ready. Without car til the 17th September. Car painted wrong color, reverse warning lights not working etc. Meeting with reps from assessors, Insurance, painters, Renew-it. All agreed. Would lend me a courtesy car and fix problems. Two weeks have passed. Have heard nothing
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Renew-it Rivonia's replyOfficial
10 Oct 2024, 15:30Good day Roslyn Alexander
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
The Renew-it Team, always@yourservice
Renew-it Rivonia's reply10 Oct 2024, 15:30
Official
Good day Roslyn Alexander
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service and repair expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
The Renew-it Team, always@yourservice