RM
Refilwe M
1 reviews | Active since Mar 2021
12 Mar 2021, 11:26
Bad Service
So I was told by Miway to take my car to them for repairs as their partner, I did car was fixed and all upon collecting it my key was broken buttons out and they had put on a tape on. I asked Isaac who was their representative what happened I got no answer from he then says my car keys came in like that when I brought the car. I have a picture of the before key that shows no physical damage yet he says it came in like that.
Helpful (0)
Replies (3)0
Replies (3)
Renew-it Rivonia's replyOfficial
12 Mar 2021, 11:43Good day Refilwe
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the directors at the Rivonia branch for a quick resolution.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the directors at the Rivonia branch for a quick resolution.
The Renew-it Team, always@yourservice.
Renew-it Rivonia's reply12 Mar 2021, 11:43
Official
Good day Refilwe
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the directors at the Rivonia branch for a quick resolution.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform. Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the directors at the Rivonia branch for a quick resolution.
The Renew-it Team, always@yourservice.
RM
Refilwe M's updateReviewer Update
15 Mar 2021, 16:56Good Day
I would like to express my Gratitude to you for actually taking sorting out my car key issue. It was as promised and done properly it works fine and in order. Thank You
I would like to express my Gratitude to you for actually taking sorting out my car key issue. It was as promised and done properly it works fine and in order. Thank You
RM
Refilwe M's update15 Mar 2021, 16:56
Reviewer Update
Good Day
I would like to express my Gratitude to you for actually taking sorting out my car key issue. It was as promised and done properly it works fine and in order. Thank You
I would like to express my Gratitude to you for actually taking sorting out my car key issue. It was as promised and done properly it works fine and in order. Thank You
Renew-it Rivonia's replyOfficial
16 Mar 2021, 07:48Good day Refilwe
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
We are sure that your service advisor and the Rivonia team will be pleased with this review.
We are glad that the service received was to your satisfaction. We always strive for excellence in every aspect of the repair experience.
Wishing you safe motoring.
The Renew-it Team, always@yourservice
Renew-it Rivonia's reply16 Mar 2021, 07:48
Official
Good day Refilwe
Thank you for taking the time to review us on this platform.
Thank you for taking the time to review us on this platform.
We are sure that your service advisor and the Rivonia team will be pleased with this review.
We are glad that the service received was to your satisfaction. We always strive for excellence in every aspect of the repair experience.
Wishing you safe motoring.
The Renew-it Team, always@yourservice