HP
Hendrik P
1 reviews | Active since Feb 2019
18 Jan 2024, 10:29
Bad service!
I took my Ford Ranger there 2 months ago. After a lot of excuses I went there yesterday to have a look at it. Apart from stripping the front to see what else was needed and getting hail damage on their premises, nothing else was done to the vehicle during this 2 months. I was then informed that, if everything went well, I should get it back after another 2 weeks. Totally unacceptable!
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Renew-it Rivonia's replyOfficial
18 Jan 2024, 16:22Good morning Hendrik
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice
Renew-it Rivonia's reply18 Jan 2024, 16:22
Official
Good morning Hendrik
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice