MS
Musa S
1 reviews | Active since Sept 2012
04 Nov 2019, 08:52
Bad service and paint job bad customer experiences
Bad bad service, I have returned my car for bad paint work and bad work on my Audi. I won't recommend any one to this dealer i regret. They took out my SD card with all my private data. Now it two weeks I can't get it from them they take me up and down. A lady by the name of Nomsa not helpful as well.
She promised I will get my SD card on Saturday when I get there after sacrificing my personal and family time I don't get it.
Now I am waiting to be called I know they won't call me. I have left my number three times with no call back.
Any customer who want unlimited unnecessary stress go to Renew-it .
Bad bad service
Helpful (0)
Replies (3)0
Replies (3)
Renew-it Rivonia's replyOfficial
04 Nov 2019, 09:18Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
Renew-it Rivonia's reply04 Nov 2019, 09:18
Official
Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
MS
Musa S's updateReviewer Update
08 Nov 2019, 11:26Still not resolved, still regreting and what a waste of time time to deal with those guys.
You tell them what's the issue they keep you are for a week only to find out they did only 1 thing and they want to deliver your car with other issues not done.
Revonia renew my wost mastike in my whole life
You tell them what's the issue they keep you are for a week only to find out they did only 1 thing and they want to deliver your car with other issues not done.
Revonia renew my wost mastike in my whole life
MS
Musa S's update08 Nov 2019, 11:26
Reviewer Update
Still not resolved, still regreting and what a waste of time time to deal with those guys.
You tell them what's the issue they keep you are for a week only to find out they did only 1 thing and they want to deliver your car with other issues not done.
Revonia renew my wost mastike in my whole life
You tell them what's the issue they keep you are for a week only to find out they did only 1 thing and they want to deliver your car with other issues not done.
Revonia renew my wost mastike in my whole life
Renew-it Rivonia's replyOfficial
19 Nov 2019, 15:32Good Day, Sincere apologies for the inconvenience you encountered while repairing with us, Please advise if issues have been attended to?
Renew-it Rivonia's reply19 Nov 2019, 15:32
Official
Good Day, Sincere apologies for the inconvenience you encountered while repairing with us, Please advise if issues have been attended to?