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abenaappiahdanquah A
1 reviews | Active since Jul 2016
05 Dec 2023, 12:29
Bad feedback, no eta on completion of car!
I have had the worse experience with Renew-It Rivonia! My car has been with them for over a month, I have to call them for feedback, leaving messages for updates. The service advisor keeps telling me they have ordered the wrong parts, and I’m still today waiting for my car! Constantly promising it is going to be done, and still waiting everyday with no idea when it will be completed!
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Renew-it Rivonia's replyOfficial
08 Dec 2023, 11:34Good morning Abena
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice
Renew-it Rivonia's reply08 Dec 2023, 11:34
Official
Good morning Abena
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your service expectations. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at Renew-It Rivonia.
They will be responding directly with you to find immediate resolution.
The Renew-it Team, always@yourservice