LM
Lungelo M
1 reviews | Active since Jul 2020
06 Jul 2020, 16:57
Bad communication and worst turnaround time
I took my car to them on the 27th of May to fix driver’s door. Every time when I call them, they either do not pick up or escalate the matter to the “relevant person” and the following time when I ask that “relevant person” they tell me they no longer work at their office. This happened twice and after that I never reached them. I would never recommend them to anyone even my enemy!
Helpful (0)
Replies (1)0
Replies (1)
Renew-it Rivonia's replyOfficial
07 Jul 2020, 08:00Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.We have escalated the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.We have escalated the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Renew-it Rivonia's reply07 Jul 2020, 08:00
Official
Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.We have escalated the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced.We have escalated the issue to the Service Manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).