Average service

Quality of work is good. There is much improvements needed on customer service. Vehicle was with Renew it for 25 days due to none availability of spares. There were no updates unless I called them to find out as to what’s going on. When I walked in and complained I was told that I can collect the vehicle until the parts are received. Question is do we have to wait for 25 days to know that. Even more I had to rent a vehicle for my use. Once the parts arrived I had to hand in the vehicle and there after things progressed smoothly and the job was done. In my opinion they should be more professional in their service.