Absolutely Pathetic Service, Steer Clear

I am writing this review out of sheer frustration. It is impossible to get hold of anyone at Renew-It Rivonia seemingly. I have received the absolute worst service from Precious and Bianca. On 2 August 2019 I received an sms to inform me that the repairs to my car had been completed. I was unable to collect it as I was travelling until the 13th, which I informed Bianca about in advance and I was assured that it was fine and that the repairs would be completed by then. On 13th August I went to the branch to collect my vehicle where I was informed that the repairs had not been completed. That was already quite fishy, I was then again promised by Bianca that my vehicle would be ready for collection by 12:00 on the 14th. On the 14th I received no feedback until about 15:00 despite calling them numerous times. At 15:00 I was told by Precious that my vehicle would be delivered by 16:00 no later than 17:00. By 16:45 I called again as my car had not arrived, I spoke to Bianca again, she told me she would find out what was wrong and call me back. As I type this review at 14:35 on 15th August I still have not received a call from anyone at Renew-It Rivonia, despite trying to get hold of someone numerous times. After waiting for hours yesterday for my car it was delivered at 8:00am this morning with no notification from anyone, it was a lucky coincidence that I was even at home. I received no explanation nor any apologies. The worst part is that the repair work was not even complete even though they had my vehicle for an extra 2 weeks? This is some of the worst customer service I have ever experienced and that is saying a lot considering the level of service we receive in this country. I would definitely not recommend Renew-It Rivonia to anyone and if you have the misfortune of working with them I apologise to you in advance.