7 weeks and counting

Hi Sipho

It has been 7 weeks now that I am waiting for the repairs to be completed on my car.

From your call early yesterday morning you said the car would be completed and that you would phone me at 11. I have contacted your offices three times trying to get in touch with you to arrange delivery to no avail.

Please let me know the current status of my vehicle?

I am very disappointed with the service I have received from Santam and Renew-it in terms of feedback and expected delivery date. I've had to make my own transport plans for the last 3 weeks because Santam only covers 1 month on my policy.

I just hope that the repairs are quality and that I don't have to come back to renew it for that again.

Regards Deshan Pillay