MG
Mary G

1 reviews | Active since Oct 2017

17 Apr 2018, 17:52

Worst servoce experience at Renew IT randburg

Dealing with Nolo and Sibastian from Renew It has been the most stressful experience ever.

From being promised to have my car by 9 April. I had tk follow up each and every day as Nolo did not return calls or call me to keep me updated om progress. Each day I was told I would have my car back the next day, which led to me taking my rental back prematurely.

A week and a bit later. 16 April i was finally promised my car would be done the next day. I asked them to deliver the vehicle at 3:30. 2pm i have not received a call or my yet. It is now 6 pm on the 17th of April and I still do not have my vehicle. Amd had to place numerous calls with no resolution Advocating for discovery to change their approved repair providers. I will never advise anyone to deal with Renew It ever again

0
Replies (1)
Renew-it Randburg
Renew-it Randburg's reply18 Apr 2018, 10:25
Official

Good Day


Thank you for your feedback.


We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).


Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za