1 reviews | Active since Apr 2013
WORST SERVICE EXPERIENCE
This is not my first complaint with Renew-it on the same matter. My car has been gone for two months and only today, I am being told that the repairs will take another two weeks. I have no car because the courtesy car rental contract my insurance offered had expired and I took back the rental car I was using on the 15th of February after I was informed that the repairs on my car will be done by the 18th.<br> <br> It turned out I was being **** to by a colleague who is no longer with the company!! How surreal is this?<br> <br> Nobody cares about the customer including the receptionist who keeps taking my number every time I want to talk to someone for feedback. I then decided to write a complaint letter to my insurance company and added Rodney in the mail but he never bothered contacting me or anything. The only time they stepped up is when my insurance assessor contacted them. For the whole two months no one ever cared to even offer me a courtesy car!! My service plan expired with the car in their possession and I am immobile. This is the worst service. I would rather die than allow my car to ever go back there again.
Thank you for your feedback.
We wish to apologise for the shoddy service you have experienced.
One of our dedicated consultants will be in touch with you shortly in order to resolve your concerns.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
Thank you for your feedback.
We wish to apologise for the shoddy service you have experienced.
One of our dedicated consultants will be in touch with you shortly in order to resolve your concerns.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za
