MM
Mpho M

1 reviews | Active since Aug 2015

17 Jan 2020, 12:43

Worst service

This is truly the pits of all repair centres. Even the receptionist Nadia refuses to put calls to the manager and still puts them back to the consultant. When you want the consultant, nadia says she is busy with the client. On the 23rd of december they said my car will be ready on sat the 18th. I call today the 17th to find out, only to be told that there is no way it will be ready tomorrow. And whoever that responds with a scripted "give us details to investigate" ask nadia and jaqui they have all the details.

0
Replies (1)
Renew-it Randburg
Renew-it Randburg's reply17 Jan 2020, 16:17
Official
Good day

Thank you for your feedback.

We wish to apologize for the poor service that you have experienced. Please provide us with the vehicle registration so that we escalate this to the Service Manager at the branch for resolution.

Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).