worst service and poor communication

One of the worst services ever received.

l took my car in for repairs last year December as instructed by my insurance. Initially I was informed that the repairs will take up to 5 days to complete. It took me going there in person after more than 2 weeks for me to get my car started on and the job was not even complete. So many things that were quoted and paid for were not done and l had to run around behind the consultant assigned to my car.

I had to take my car because the other parts were being ordered and were only going to be received in the new year. Which was surprising because we were under the impression that all parts were ordered before my car was taken in.

It is April now and i have been calling and l am told that they will call me back. This has happened multiple times. My insurance has paid for everything and no one is willing to help.