KG
Kayley G

1 reviews | Active since May 2024

09 May 2024, 08:17

Workshop doesn’t do their job

I took my car in for a repair on my left door. After 12 days they let me know my car is ready. I go and fetch it and I find scratches on the paint and the rubber on the inside of the door is loose and they missed several spots of paint on the left side of my door. I was nice about it and brought my car back the same week so they could fix it. I went to go fetch my car for the second time and half of those problem weren’t even touched. They had my car the whole day and they fixed 2 problems. I had to now take my car back for the THIRD time and they are so nonchalant about it. I work everyday so this is so much money Ubering back and forth. I highly recommend if you want the job actually done never mind done right, pick another place to fix your vehicle

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Replies (1)
Renew-it Randburg
Renew-it Randburg's reply09 May 2024, 09:38
Official
 Good day Kayley

Thank you for taking the time to review us on this platform.
 Firstly, our apologies for not living up to your repair and service expectations. 

We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.

They will be responding directly with you to find immediate resolution.  The Renew-it Team, always@yourservice