Workmanship that does not lead to customer satisfaction

When Auto&General insurance told me I had to take the car in for the hail damage repairs at Renew-it in Rivonia and I read the hellopeter reviews, I insisted that I did not want them near my car. According to A&G, who no doubt is getting a great deal from Renew-it, it then had to be Renew-it Randburg, who at that stage seem to have less bad reviews. The job was originally quoted as 5 to 7 working days. The job lingered on from 22 January to 5 June 2018. During this time, the car spent 4 full weeks in their possession in 3 different occasions. To cut a long story short, they eventually did a good job of the hail damage, but the car landed up with damages, poor workmanship on the refitting of the interior trim, mal-adjustments and inflicted damages that were not there before they took possession of the car. Despite A&G’s offer to get Renew-it Randburg to repaint the front bumper, I refused to leave the vehicle in their hands any longer. Furthermore, when they eventually addressed the stuck seatbelt that had been jammed from the first time they worked on the vehicle, they even went to the trouble of deliberately loosening the roof rack rail. They are just impossible and on a mission of their own, which has very little to do with satisfying the owner of the cars that go there.