Useless service

Had an accident on the 26th of October 2018 with my car and was sent to renew it randburg. They were given authorization to do the repairs on my car and from that day on up until now its been a bad experience. My car is a ford figo tdci and it took 2 weeks to get spares. The service champion Vinolia is about one of the worst people to deal with due to her incompentecy lack of experience respect for the customer. She lies to customers about work that has never been done and never bothers to return call unless it suits her. There is no customer service at all except for a buch of sms the they send. Overall if you have had an accident or if you do end up in a accident, i would really suggest that you ask your insurance company to take your car elsewhere for repairs.