LM
Legae M

1 reviews | Active since Aug 2026

26 Aug 2026, 17:22

Unhappy customer at Renew-it Randburg

If you care about your car and time, never bring your car to Renew-it Randburg. Unfortunately I was referred to this place by Miway Insurance. The initial estimates was 8 days from the 11th of August 2026. I now have just being receiving the changes of delivery date, from the 24th August, to the 28th August now it is the 4th of August. I know for a fact that this has nothing to do with the delay of parts. The car is still on the first stage of repair which is panel beating and there are 4 stages. I visited the place on the 19th of August to complain. I spoke to Mary-j who assured me that she would call me back, to this date I have not received her call. I am just shocked that a dented door can take this long to fix. I am a very unhappy customer.

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Replies (2)
Renew-it Randburg
Renew-it Randburg's reply27 Aug 2026, 07:29
Official
Good day Legae M

Thank you for taking the time to review us on this platform.
 
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.

They will be responding directly with you to find immediate resolution. 
 
The Renew-it Team, always@yourservice 
Renew-it Randburg
Renew-it Randburg's reply28 Aug 2026, 14:24
Official
Good day Nathan D

Thank you for taking the time to review us on this platform.
 
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.

They will be responding directly with you to find immediate resolution. 
 
The Renew-it Team, always@yourservice