1 reviews | Active since Oct 2017
They're after-sale service really sucks.
1. They fixed my car in January and upon collecting i noticed that something that was in the boot when I dropped off the car was now missing. I sent emails and called and left and no one got back to me for weeks. And when they finally did, they acted like nothing was wrong, no apology. Nothing 2. something by the bumper was broken, nothing major, but it wasn't, and I made them aware of this. They promised to get back to me after confirming with my insurance to confirm if it was part of the assessment. Again, after numerous emails and calls where the reception promised to pass on the message to the consultant I'm still waiting, 3 months later no one has got back to me.
What is strange is that they say you have twelve months to query things you are not happy about after they've done some work on your car BUT how do you do that if they never respond to emails & return calls? Very bad service i must say. Use them at your own risk!
Good day Innocentia,
Thank you for taking the time to review us on this platform.
Good day Innocentia,
Thank you for taking the time to review us on this platform.
