NB
Nicole B

1 reviews | Active since Jun 2021

25 Nov 2022, 17:39

They had my car for almost 4 weeks and when they called me to fetch the car, the paint was blistering, they had chipped the paint putting the indicator back in and tried to cover it up

They had my car for almost 4 weeks and when they called me to fetch the car, the paint was blistering, they had chipped the paint putting the indicator back in and tried to cover it up. They also used an old part which I had told them I did not want done bia email on the update app they send to keep you updated as to the progress of repairs. I eventually got my car 3 days later after they fixed the problems I picked up. I am not sure how the car passed their quality control before they called me the first time. I cannot stress enough how much I would not recommend this business to anyone

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Replies (1)
Renew-it Randburg
Renew-it Randburg's reply26 Nov 2022, 20:40
Official
  Good day Nicole 

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the delays in repairs.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
 
Renew-It Team, Always@yourservice