1 reviews | Active since Apr 2022
They do not care about QUALITY
If I could give you no stars I would! 6 and a half months to fix basic things! 21 Sept 2024 - Car went in directly from accident - front and back damaged 25 Oct 2024 - fetched car, with a long note of issues: - Badge in front not replaced - Renew-It damaged my mag and will not take accountability for it - Boot was still damaged inside, cracks and bent, not painted - Badges on the boot were put back badly, glue showed every where and some letters were put upside down - Headlight fixture inside bonnet was damaged (was a "new" part they put on) - Massive gap between bumper and headlight - could fit my finger between them - My sound system was completely stripped and looked to be ripped out - wires were broken and had to fix at own cost - note my system is setup to be moveable in the car - Found that people in the service department had connected to my bluetooth - so was my car playing sound for these guys and *****ing up my battery? I will never know, however battery is now faulty and it is less than a year old - I took my car this day 25 Nov 2024 - Car is returned - Renew-It did not even often a curtesy car due to their stuff ups - had to get another car at my own cost 4 Dec 2024 - Fetch car, however I couldnt due to another list of issues: - Headlight gap still existed - Badges on the boot still were not fixed or replaced - Left my car 6 Dec 2024 - I went back to fetch my car, still issues: - Bonnet was not set straight - Bumper was too big for the car and kept popping off - Took my car 22 Jan 2025 - Took my car back 29 Jan 2025 - Assessor came out for new bumper and grill 7 Feb 2025 - Go to fetch my car, bonnet is still skew In March the car went back for a new bonnet 31 March 2025 - Collect car, yet toe hitch cover was completely painted shut and needed to be fixed Honestly I gave up keeping track of all the **** I dealt with. I even spoke to your so called quality manager who couldnt even answer my questions when I asked how they do quality checks - I could stand 1m from my car and see the issues clear as day. Your managers are also horrible and do not bother keeping their clients up to date unless we call them, especially a client who has endless **** with you guys YOUR QUALITY SUCKS!
Thank you for taking the time to review us on this platform.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice
Thank you for taking the time to review us on this platform.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.
They will be responding directly with you to find immediate resolution. The Renew-it Team, always@yourservice
