GC
Guido C

1 reviews | Active since Sept 2021

19 Jul 2023, 18:24

The WORST panel betters, auto body repair shops ever.

DO NOT EVER USE RENEW-IT. THAT GO'S FOR ALL Randburg, Sandton and Rivoina Road. INCOMPITANCE. There are government departments better run than by Renew-it. They have no respect for you as a customer. They have no duty of car whilst your car is in for repairs. Expect to replace your battery after Renew it has had your car. Don't expect them to fix everything on the list. Expect them to commit ***** by stating they have fitted original parts and charged for them when they have not. Expect them to break / remove other parts off you car. When you confront them their policy is one of denial. Even after they send you their own photo showing the the part on the car where there signed it in, which is now missing they still deny it was them. STAY A WAY. If you use them you do so at your own risk.

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Replies (2)
Renew-it Randburg
Renew-it Randburg's reply20 Jul 2023, 08:33
Official
 
Good Day Guido,

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the poor service you received  and the inconvenience caused  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
we have escalated this to the directors at Renew-It Randburg and they will be in contact with you.
 
Renew-It Team, Always@yourservice 

 
GC
Guido C's update03 Nov 2023, 16:41
Reviewer Update
True to form Renew-It has blatantly **** again.

When trying to fix a front headlight, Renew-It was able to create a leak on the drivers side. This was never an issue till after the car was worked on by Renew-It. the car was taken back were Renew-It confirmed they had fix the leak!!
What a load of bull. After the first rains we have the car back the right hand side of the inside of the vehicle has filled up with water.

Never let your insurance company send your car to any Renew-It if you want if repaired correctly.
You can refuse and instruct them to send your car to another company. All I can say you will have a disasters experience with Renew-It.

We have been up and down with Renew-It for a year now! They just don't give a f@%& for customer service. ***********.