CW
Cari W

1 reviews | Active since Feb 2025

26 Aug 2025, 20:08

Terrible Service – Avoid if You Can !

Absolutely shocking service from Renew It Randburg. They’ve had my car for over three weeks now for minor damage, yet every time I manage to get through to them (which is rare, because they never answer calls), I’m told the same story – “it’s still in the panel beating phase.”

There has been zero feedback, no updates, no communication, and I’ve had to constantly chase them for answers. It is completely unacceptable to be left without a car for this long, especially when the damage was not major.

At this point, I need my car back by Thursday latest, because I simply cannot continue sitting without transport due to their inefficiency. Renew It Randburg needs to get their act together and actually finish the work they promised.

Would not recommend them to anyone – the service is beyond poor.

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Replies (1)
Renew-it Randburg
Renew-it Randburg's reply27 Aug 2025, 13:15
Official
 Good day  Cari,

Thank you for taking the time to review us on this platform.
 We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.

They will be responding directly with you to find immediate resolution.  The Renew-it Team, always@yourservice