1 reviews | Active since Jan 2014

24 Apr 2018, 08:26

****** lock nut key

On the 9th of March 2018, when I went to collect my car after repairs were done on it by Renew-it Randburg, I noticed that my spare tyre and lock nut key were missing, I immediately reported it to them, they were able to trace the spare tyre but they couldn’t find the lock nut key on the day...and then they promised to continue looking for it and they will call me once they have found it. A month has gone past now...I haven’t heard from them ever since. I cant change tyres because i dont have the key...

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Replies (1)
Renew-it Randburg
Renew-it Randburg's reply24 Apr 2018, 08:55
Official

Good Day


Thank you for your feedback.


We wish to apologise for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.


Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).


Kind Regards,
Renew-It Autobody @ Your Service
www.atyourservice.co.za