Slow repair

My accident was on 26 January, 2015. I haven't had my car for nearly 2 months now. I believe the repair was authorised on 9 February. My insurance company is already useless. The last time we spoke (about a week ago), you thought the job was done, but then realised the ABS light is blinking. The time before then (about 3 weeks ago), you also thought the job was done, but then realised the bonnet was missing a thingy of sorts.<br> <br> I've seen you do a very good job on my relatives car. Please - what do we need to do to wrap up this one guys?