SB
Sandra B

1 reviews | Active since Aug 2014

10 Jun 2024, 22:24

Shoddy Service

Avoid. Excessive overcharges. No feed back / lack of customer service. Doubled my car premiums for hitting a pot hole. R7800 assessed, total charges R24,000. Repairs for so called hail damage, R1100 assessed, total charge R8049. Car hire had to return 3 times to find the key.

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Replies (4)
SB
Sandra B's update10 Jun 2024, 22:28
Reviewer Update
Only 1 tyre replaced, not both that went through the pothole!!!!
Renew-it Randburg
Renew-it Randburg's reply11 Jun 2024, 11:02
Official
Good day Sandra,

Thank you for taking the time to review us on this platform.
 
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Renew-It Randburg.

They will be responding directly with you to find immediate resolution. 
 
The Renew-it Team, always@yourservice 


SB
Sandra B's update13 Jun 2024, 11:41
Reviewer Update
I have still had absulutely no response from Renewit Randburg.
SB
Sandra B's update13 Jun 2024, 16:55
Reviewer Update
There is something about ethics and integrity that ought to exist between client, the customer and panel beater. In almost 25 odd years of driving this is the first such experience I have ever had. Be aware, and be very weary.