CM
Christopher M

1 reviews | Active since Aug 2021

27 Sept 2022, 10:33

Ridiculously Ba Service

This must be the worst panel beater in town, they took 5 weeks to fix my car and this was only after I had to write to the owners of my insurance company to put pressure on their this supplier. They struggle to answer their phones and make excuses about their finance department which cannot release funds on time to purchase equipment/parts to the point where I had to pay for a part out of my pocket and was promised that they would reimburse me. This didn't happen. My insurance company had to waive the excess to offset the money I had paid out. Absolutely disgusting service and an utter lack of professionalism. I hope never to have the displeasure of encountering Renew-it Randburg ever again. JUST NO!!!!

0
Replies (3)
Renew-it Randburg
Renew-it Randburg's reply27 Sept 2022, 11:24
Official
 Good day 
 
Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the delays in repairs.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
 
Renew-It Team, Always@yourservice 
 
CM
Christopher M's update27 Sept 2022, 16:59
Reviewer Update
I really do not think there is anything you can say that will change my opinion of you
Renew-it Randburg
Renew-it Randburg's reply27 Sept 2022, 17:24
Official
 Good day Christopher,
 
Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the delays in repairs.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
 
We have escalated this matter to management at Renew-It Randburg who will be in contact with you.
 
Renew-It Team, Always@yourservice