zB
zaheeda B
1 reviews | Active since May 2015
30 Nov 2020, 20:57
Renewit Randburg
In my honest opinion Renew - it Randburg deserves a minus 10. Horrible service and after service it has been 3 years and they cannot sort my car out. My car has been there atleast four times and comes back with the same issue and sometimes worst. The paint work keeps peeling and cracking, the bumper is not aligned, the boot cannot close still and they make empty promises. I'm trying to get hold of a director but one cannot be found the best I think that would help is to take this to a social media platform or 702 and based on all the bad reviews I have sent an email to my insurer to remove them off their panel. I'm sick and tired of this ****!
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Replies (1)
Renew-it Randburg's replyOfficial
01 Dec 2020, 08:38Good day Zaheeda ,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch
The Group service manager has made arrangements to have the issues sorted.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch
The Group service manager has made arrangements to have the issues sorted.
The Renew-it Team, always@yourservice.
Renew-it Randburg's reply01 Dec 2020, 08:38
Official
Good day Zaheeda ,
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch
The Group service manager has made arrangements to have the issues sorted.
The Renew-it Team, always@yourservice.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have addressed this issue with the management at the Randburg branch
The Group service manager has made arrangements to have the issues sorted.
The Renew-it Team, always@yourservice.